WOCC Lead Ambassador

WOCC Lead Ambassador

WOCC Lead Ambassador


JOB ID 14566
LOCATION(S) United States
CITY/CITIES NV - Las Vegas
SPECIFIC LOCATION Las Vegas
JOB TYPE
Full Time
TRAVEL REQUIRED
0%
RELOCATION PROVIDED
No
SHIFT
N/A
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DESCRIPTION & REQUIREMENTS:
Position Overview:

This role will assist Retail and Attractions store operations leadership to better
manage the guests service operations at the World of Coca Cola, Airport, Las
Vegas and North Avenue EKO stores. This position although (exception hourly) will provide increased managment coverage for multiple locations that
exceed over thirty million dollars in annual sales This role will assist the
associate managers with daily operational tasks, verify registers/ managers
funds, monitor breaks and lunches for efficiency, process returns/ refunds, act as a key holder and open/close locations, prepare daily zone chart, break sheets, adhere to opening and closing checklists. The role will provide direction to sales and guest relations associates.

Function Specific Activities:

Provide necessary crowd control outside and throughout the facility
including organization of lines and the ability to communicate with
large groups and fellow team members


Greet and engage guests throughout the museum, in a role as an
ambassador for The Coca-Cola Company and the city of Atlanta.


Provide direction, leadership and coaching to members of a project
team you are leading.


Function as the source of knowledge about The Coca-Cola Company, its
products and history.


Demonstrate features and benefits of merchandise and products in order
to educate the customer and promote sales.


Manage requests and distribution of inventory for additional store
locations, including but not limited to, receiving orders, pulling and
packaging merchandise properly and transporting inventory.


Perform data transactions for inventory control items by using
facility information systems to ensure product, ingredient and material
traceability.


Conduct private tours through acquiring the skills necessary to become
a certified VIP tour guide.


Perform and provide customer service through character portrayal as a
uniformed 1930's Soda Jerk in Barnes Soda Fountain.


Handle POS transactions and/or ticketing transactions accurately and
efficiently.

Education:High school diploma; GED equivalent
Related Work Experience:At least 2 years
Core Competencies:

Drives Innovative Business Improvements: Develops new insights into solutions
that result in organizational improvements; promotes a work environment that
fosters creative thinking, innovation and rational risk-taking.


Balances Immediate and Long-Term Priorities: Seeks to meet critical objectives
while considering the impact of those decisions and activities on the ability
to achieve long-term goals.


Delivers Results: Focuses on the critical few objectives that add the most
value and channels own and others' energy to consistently deliver results that
meet or exceed expectations.


Imports and Exports Good Ideas: Relentlessly seeks, shares and adopts ideas
and best practices in and outside the Company and embraces change introduced by
others.


Develops and Inspires Others: Builds and maintains relationships that
motivate, guide, and/or reinforce the performance of others toward goal
accomplishments. Develops self and others to improve performance in current
role and to prepare for future roles; seeks and provides feedback and coaching
to enhance performance.


Lives the Values: Demonstrates the values of The Coca-Cola Company through
words, actions, and by example; fosters an environment that reflects the values
of the company.

Technical Skills:

Business Etiquette: Ability to communicate with others, via telephone
or in person, in a professional and helpful manner while simultaneously
building credibility and rapport. This includes the ability to
understand, be diplomatic and tactful, demonstrate appropriate behavior
in social situations and maintain composure in negative circumstances
in order to achieve results.


Safety Procedures: Knowledge of and ability to proactively recognize
and report safety issues or incidences and maintain a clean, safe work
environment (e.g., customer safety, keeping work aisles clear, sanitary
health practices, proper placement of tools and machinery, etc).


Retail Sales Knowledge: Knowledge of and the ability to apply retail
selling skills.


Spokesperson: Ability to represent the Company effectively in a public
forum through verbal and visual presentations, delivering customer
service that enhances the reputation and image of the Company.


FISH Philosphy: Knowledge of and the ability to apply the "FISH"
philosophy (e.g. creating excitement in order to promote fun for guests
and peers).


Honesty and integrity have always been cornerstone values of The Coca-Cola Company. Our passion for people of integrity mirrors our spirited drive for total quality in our brands. These and other elements allow the company to sustain strategic practices and drive business performance. The Personnel Integrity Assurance Program is another step toward making The Coca-Cola Company the premier workplace.

This process includes a pre-employment background investigation that applies to all applicants
employees
and contractors of the company. The scope of this inquiry may cover such elements as education
employment history
a criminal history check
reference checks
and a pre-employment drug screen.

Designated countries or sensitive positions within the company may have more stringent standards.

At The Coca-Cola Company you can cultivate your career in a challenging and dynamic environment. We are the largest manufacturer and distributor of nonalcoholic drinks in the world-selling more than 1 billion drinks a day. Unlock your full potential with a future-focused company that is known and respected throughout the world.