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Must provide courteous and friendly service to all staff and guests. Assist in developing and introducing new programs to enhance customer service standards. ...
Manages assigned operational functions consistent with the strategic plan and vision for the department, the division and MGM Grand. Manages and monitors expenses, ...
Oversees and supervises the activities of the housekeeping personnel to ensure the smooth flow of the housekeeping operations. Plans and prepares the weekly ...
The primary responsibility of the Housekeeper is to service assigned guest suites to ensure highest standards of cleanliness & service. The Housekeeper is responsible ...
Manage the department functions on a shift basis. Ensure adherence to guest services standards within established departmental policies and procedures. Provide ...
Maintain records including repairs needed, lost and found items, and quality of work completed by employees. Inspect rooms to ensure they are up to property ...
Hotel Housekeeper As our Hotel Housekeeper, you will be responsible for the general cleaning and upkeep of hotel rooms and other assigned areas. You are expected ...
Hotel Housekeeper Key responsibilities of the role include: *Cleaning and servicing assigned rooms or areas according to established standards and procedures ...
Hotel Housekeeper The Hotel Housekeeper is responsible for the general cleaning and upkeep of guest rooms and other assigned hotel areas. You are expected to ...
Basic Qualifications Must be flexible to work any day of the week and any shift to include weekends and holidays. Must be able to speak basic English to owners, ...
For your reference, we have included the original job posting below.
HOUSEKEEPER
Job Number:
42460067
Company Name:
The Venetian The Palazzo Resort
Job Location:
LAS VEGAS, NV US
Job Category:
Travel, Hospitality & Restaurant
HOUSEKEEPER
HOUSEKEEPER
Job Code:
Travel Involved: None
Work Schedule: Varies
Job Type: On Call
Average Hours per Week: Varies
Category: Hotel Operations
Job Description:
The primary responsibility of the Housekeeper is to service assigned guest suites to ensure highest standards of cleanliness & service. The Housekeeper is responsible for reporting any maintenance deficiencies & handling guest requests or complaints. All duties are to be performed in accordance with departmental and The Venetian Casino Resort’s policies, practices, and procedures.
· Provides unmatched service to guests at all times.
· Provides accurate directions and information for guest inquiries and is knowledgeable about all aspects of the Venetian Casino Resort services, features, attractions, promotions and special events.
· Cleans guest suites by category priority.
· Transports cart with cleaning supplies, amenities and linens to assigned guest suite and position securely, always blocking entrance to suite.
· Monitors & maintains cleanliness, sanitation & organization of assigned work areas.
· Uses correct cleaning chemicals for designated surfaces, according to OSHA regulations & hotel requirements.
· Replaces facial, toilet tissue & bathroom amenities in correct amount & location. Inspect condition of bathrobes & replaces soiled/damaged ones, and performs job functions with attention to detail, speed & accuracy, understand guest’s service needs. · Performs other duties as assigned by management.
Job Requirements:
Minimum Employment Requirements: 18 years of age. Proof of authorization/eligibility to work in the United States, High School Diploma or equivalent, ability to communicate effectively in a positive/upbeat fashion utilizing English; both in oral and written form, interpersonal skills with focused attention to guest needs to deal effectively with all business contacts, maintain a professional, neat and well-groomed appearance adhering to VCR appearance standards, maintain consistent adherence to the VCR Unmatched Guest Service Standards, work varied shifts, including weekends and holidays. Must possess or be able to obtain a valid Health Card from the Clark County Health District.
Specific Position Requirements: 6 months experience as a Housekeeper at a four star property is preferred. Must have ability to lift up to 50lbs, push up to 300 lbs. (fully loaded maid cart). Must be able to use sight to perform job functions and smell to ensure product quality and safety. Must have the ability to operate a commercial vacuum cleaner. Must be able to communicate effectively in English. Physical ability to access all areas of the property. Must be able to withstand prolonged standing, stretching, bending and kneeling without restriction, work indoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke. Must be able to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines.